CALL: (843) 767-2121


Practice Information

OFFICE POLICIES:

FINANCIAL POLICIES
Payment is due at time of service. The patient's financial portion is collected before services are rendered. Patients with no insurance coverage or proof of insurance on the date of service will be considered self-pay. The self-pay patient will receive a 30% discount. In all cases, insured or self-pay, collections notices will begin if the patient owed balance is not received within 90 days of notification to the patient. All unpaid balances will be sent to an outside collection agency after all practice efforts have been exhausted. The patient will be responsible for all collection cost to include court fees and attorney fees should the practice have to pursue delinquent accounts in small claims court.

APPOINTMENTS
We schedule by appointments only and do not accept walk-ins. We ask for a 24-hour notice for cancelled appointments. Reminder calls for patient appointments are done as a courtesy only and therefore might not be done for every appointment. We ask that new patients or referral patients bring their previous medical records with them (especially pregnant patients, second opinion patients, or patients wanting a procedure) or request patients arrange to have them sent to our office.

AFTER HOURS POLICIES
After the office closes, patients with an emergency can call 843-767-2121. They will be connected to the office's answering service. All emergency only calls will be forwarded to the on-call physician. If a call gets put through to the doctor that is not an emergency, the patient will be charged a $25.00 fee. The answering service will not determine which calls are emergencies; they will simply go by what the patient states.

COVID 19 POLICIES

  • You must wear a mask to your visit or one will be provided for you.

  • If you have any of the following symptoms within 72 hrs of your scheduled visit, please call to reschedule your appointment: fever, cough, shortness of breath, diarrhea, sore throat.

  • Please refrain from bringing family members with you to your appointment unless you are under the age of 18.

  • Please check in with the front desk when you arrive in the parking lot.

  • Please complete as much information as possible in the chart before your appointment and upload a photo as well.


INSURANCE LIST
We accept the following insurance companies. It is the patient's responsibility to know if their insurance company requires prior authorization; if the appropriate authorization is not obtained in our office at the time of service, the patient will be considered self-pay or will have to reschedule their appointment until authorization is obtained.

  • Cigna
  • Aetna
  • Thomas Cooper
  • ManageMED
  • MedCost
  • Carolina Care Plan
  • Medicaid/Medicare
  • Tricare
  • Blue Cross and Blue Shield
  • - BC State Plan
  • - Blue Choice
  • - BCBS PPO
  • - BCBS HMO
  • - BC Federal Plan

OFFICE HOURS:

  • Monday - 9-5
  • Tuesday - 9-5
  • Wednesday - 9-5
  • Thursday - 10-7
  • Friday - 9-12 (noon)