Privacy Policy of Charleston Women's Wellness Center

At Charleston Women's Wellness Center (CWW Center), we are committed to protecting the privacy and confidentiality of your personal and medical information. This Privacy Policy outlines how we collect, use, and safeguard your data in compliance with HIPAA regulations.

Information We Collect

• Personal identification information (name, address, date of birth, contact details)
• Medical and health information, including diagnoses, treatments, and procedures
• Insurance and billing information
• Information you provide during telehealth visits or through our website

How We Use Your Information

• To provide medical care and related services
• To communicate with you regarding appointments, billing, and treatment
• For administrative and legal purposes, including compliance with HIPAA and other regulations
• To improve the quality of our services and patient experience

How We Protect Your Information

• We use secure electronic systems and encryption to store patient records
• Access to your information is restricted to authorized personnel only
• Physical records are stored securely and handled according to HIPAA guidelines
• Telehealth sessions are conducted using secure, HIPAA-compliant platforms

Sharing Your Information

We do not sell or share your personal or medical information with third parties for marketing purposes. Information may be shared with:

• Other healthcare providers involved in your care
• Insurance companies for billing and claims processing
• Legal authorities if required by law or court order

Your Rights

• You have the right to request access to your medical records
• You may request corrections or updates to your information
• You can ask for restrictions on certain uses or disclosures of your information
• You can obtain a copy of this Privacy Policy at any time